Since their first UK tour in 1980 – inspired by the BBC broadcast of Michael Palin’s “Great Railway Journey of the World” to the Kyle of Lochalsh – customer care has been paramount and Railtrail prides itself on meeting and often exceeding our customers’ expectations. Railtrail were very much the pioneers of rail holidays and our ethos remains unaltered today – a desire to encourage people to enjoy holidays by train and a commitment to quality customer care that is second to none. That commitment is as fresh today as it was over 30 years ago.
Throughout the whole Railtrail experience their team will provide you with the reliable quality of service for which Railtrail are well known, and on which their reputation for customer satisfaction, superior quality and exceptional value has been built. Touring by train is the green way to travel. Take in the stunning scenery and beautiful flora and fauna from the train window – secure in the knowledge you will be travelling in one of the most environmentally friendly ways possible. Railtrail select all their hotels for their location, quality of service and facilities combined with the warmth of their welcome, style and character. Their tours feature delightful hotel and restaurant meals; each itinerary indicates all the meals we include.
Choose to travel from your nearest or preferred ‘home’ rail station. Railtrail will plan all your train journeys and book your ticket and seat reservations. You will receive a personalised Railtrail itinerary describing these along with all your holiday journeys and excursions. At your Tour Joining Station you will be met by your Tour Manager who will then escort your holiday throughout. Enjoy incredible journeys to wonderful destinations with Railtrail - and help protect tomorrow’s world.
Take a look at some of their featured tours or search for more holidays with Railtrail by using the search form below.